Premium Support

The technical support for Password Depot is and remains free! As a rule, it is not necessary to make use of the additional service offered here. However, if for any reason you need the additional services listed below, you have the opportunity to purchase the premium support offered here.

Premium support for the ticket system / e-mail

Do you need a faster response time for your e-mail requests? Then you can purchase a package of a total of 10 Support Tickets (it is currently not possible to purchase individual Premium Tickets). First order the package by clicking on the order link listed in the table. You will receive a reference number after your order. Please provide the reference number of your order when sending your Premium-Tickets. This is required so that we can recognize your request as a premium ticket.

Standard Support Premium Support
Response Time up to 72 hours ** up to max. 12 hours **
Price free 10 Tickets: 280.00 Euro

** weekdays, between 9:00 and 17:00 (CET)

Premium support via teamviewer or telephone

Do you need support via Teamviewer and / or telephone? You have the possibility to book this support directly here. The available appointments are displayed in the calendar. It will be charged with 60.00 Euro per 15 minutes. You can book the appointment directly here and pay via Paypal.